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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanessa Shumaker

August 27, 2026

5  out of  5
rating by Vanessa Shumaker
"J.D. Leavell helped me tremendously! Switching my homeowners and auto insurance over to State Farm was a seamless process with his help. He's incredibly knowledgable and truly has your best interest when finding what coverage is right for you."
We responded:
"Thank you for your trust in our team and in JD. JD is great at matching price to risk and helping our insureds really understand their coverage. We look forward to working with you and serving your insurance needs!"
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Ayanna Nayla

August 27, 2026

5  out of  5
rating by Ayanna Nayla
"JD was great! Thank you so much for your help. Smooth set up process and very helpful!"
We responded:
"Thank you, Ayanna! JD is great and we are fortunate to have him on our team. We look forward to continually working with you. Enjoy your weekend!"
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Maryjayne Umeora

August 27, 2026

5  out of  5
rating by Maryjayne Umeora
"Worked with John Leavell. The process was quick and easy"
We responded:
"Thank you for highlighting your time with JD. He is a great advocate for people and works diligently to ensure they are getting the right coverage! Thank you for your trust in our team!"
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Chelsea Pullen

August 24, 2026

5  out of  5
rating by Chelsea Pullen
"Awesome communication, fabulous rates, and amazing service! Caleb and his team are great! I have had the pleasure of speaking with Logan several times and she is always so patient and kind when I have questions! She was so accommodating around my schedule and gave me different options for communication while I was busy so my needs were met quickly. 11/10!!!"
We responded:
"Chelsea, thank you for this great review. We greatly appreciate your trust in our team and look forward to working with you on your insurance needs!"
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Letha Robinson

August 22, 2026

5  out of  5
rating by Letha Robinson
"Logan was very helpful, friendly and made this process so much easier. She put my stress at ease about moving. I would recommend her customer service, very pleasant and super helpful."
We responded:
"Thank you for highlighting your experience with Logan. She is great and a true asset. Thank you for allowing our team to serve your insurance needs and we look forward to working with you!"
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Kyjuan Hayes

August 19, 2026

5  out of  5
rating by Kyjuan Hayes
"Good communication helped me with everything I needed"
We responded:
"Thank you for your review. I can see that you worked with JD, on our team. I am glad to hear the experience was a good one for you. We look forward to continuing to work with you and serve you with your insurance needs!"
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Janhavi Athalye

August 18, 2026

5  out of  5
rating by Janhavi Athalye
"Lacy Harden is just amazing. My Renter's Insurance needed an update and it was pending since 2-3 weeks before I contacted her through the phone number provided. She personally oversaw the entire process and gave me an update within a few days managing to quote the exact timeline and meeting it too."
We responded:
"Thank you for highlighting your experience with Lacy on our team. She is truly caring and that can be sensed in the way she conducts business. Thank you for allowing us to assist you with your insurance needs!"
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JUICCI JOI

July 30, 2026

5  out of  5
rating by JUICCI JOI
"Joe was very professional and very thorough with explaining my policy coverage! I would absolutely refer you all to my friends and family! Thank you!"
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Omar Abdelaziz

July 30, 2026

5  out of  5
rating by Omar Abdelaziz
"JD did an excellent job earning my business from Allstate and running the numbers to find the best coverages on my home and auto policies. He went above and beyond to help with my insurance needs. He kept me in the loop with frequent updates and was very knowledgeable."
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Kenny Dominguez

July 27, 2026

5  out of  5
rating by Kenny Dominguez
"I have had the pleasure of working with both J.D. and Logan S. to get my renters insurance set up, and I cannot emphasize how seamless they make dealing with insurance policies! Logan especially was super helpful helping with finalizing some small details, and she made sure to communicate with me every step of the way - I am beyond thankful to have a team like these guys! I cannot recommend them enough!!!"
We responded:
"Kenny, thank you for your response and for highlighting your pleasant experience with JD on our Germantown team. It truly means a lot to him and to our team. We are thankful for you!"
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Susmitha Inturi

July 27, 2026

5  out of  5
rating by Susmitha Inturi
"Jay was so kind and helpful, he answered all my questions, he helped me to get my rental insurance. I appreciate his work."
We responded:
"Thank you for your kind review. We greatly appreciate it!"
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Suzanne Anderson

July 17, 2026

5  out of  5
rating by Suzanne Anderson
"Virginea and Caleb quickly and professionally respond to any situation. Very positive attitude. Pleasant people."
We responded:
"Thank you, Suzanne. We greatly appreciate you. Thank you for the opportunity to assist you with your insurance needs. We hope you have a blessed week ahead!"
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Skyler Broome

July 15, 2026

5  out of  5
rating by Skyler Broome
"Logan was amazing in securing my renters insurance. She’s quick, kind, and efficient!"
We responded:
"Thank you for your kind review, Skyler! We appreciate you entrusting our office with your insurance needs. Also, thank you for the shoutout for Logan. She is phenomenal!"
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Shaquana Woodson

July 6, 2026

5  out of  5
rating by Shaquana Woodson
"Logan was awesome 10/10 definitely recommend"
We responded:
"Thank you, Shaquana! Logan is great. We appreciate you highlighting your experience with our State Farm team!"
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Elliott Iberg

June 28, 2026

5  out of  5
rating by Elliott Iberg
"Logan was so helpful and friendly after I bought a new car in another state after moving recently. There were some state specific complications and it was late Friday afternoon, however she took the time and patience to ensure I was properly covered short term with a long-term plan for my new residence.

There is significant value being able call in without having to navigate an impersonal phone tree maze. I’m very grateful for her help and the peace of mind knowing my new car was properly covered!"
We responded:
"Nice ride! Thank you for highlighting your experience with Logan. We appreciate your trust in our team and allowing us to help you with your insurance needs!"
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Delisa Inge

June 28, 2026

5  out of  5
rating by Delisa Inge
"I am very pleased with the service. She was very professional and nice. She was also helpful."
We responded:
"Thank you for those kind words. That is very kind of you. Thank you for the opportunity to assist you with your insurance needs!"
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Dalya Ahmed

June 27, 2026

5  out of  5
rating by Dalya Ahmed
"As a first time homebuyer, I had a lot of questions and concerns. J.D. Leavell was super awesome with explaining the homeowner’s insurance policy. Great customer service."
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Nadia Hamed

June 23, 2026

5  out of  5
rating by Nadia Hamed
"JD was super helpful and made the experience smooth and easy highly recommend"
We responded:
"Thank you, Nadia! JD is a great asset to our team and always tries to find the best mix of coverage and premium for our customers. Thank you for allowing us to assist!"
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Klay MisTic

June 18, 2026

5  out of  5
rating by Klay MisTic
"My State Farm agent JD is absolutely 100% helpful and genuine also kept up with every bit of communication above and beyond five stars."
We responded:
"Thank you for your 5 star review and sharing your experience with us and JD! We appreciate the opportunity to serve you. Have a great week ahead!"
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Arterica Jones

June 18, 2026

5  out of  5
rating by Arterica Jones
"J.D. Leavell was awesome in helping me get my renters insurance set up! He was professional, efficient, transparent, and made the entire process quick and easy to understand. As a first-time renter, I appreciated how responsive he was and how clearly he explained everything. Excellent customer service from start to finish. I highly recommend him to anyone looking for insurance through State Farm!

⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your kind words and review. It means a lot to our team and JD, specifically. We look forward to working with you!"
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Kerrigan Magnus

June 17, 2026

5  out of  5
rating by Kerrigan Magnus
"JD was so helpful! Great experience"
We responded:
"Thank you, Kerrigan. JD is great. He is genuine and very passionate about helping our insureds. Thank you for the chance to do so and for highlighting your experience with him!"
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Sherry Blanchard

June 16, 2026

5  out of  5
rating by Sherry Blanchard
"I had a fantastic experience with J. D. In Caleb Hollingsworth office. He was extremely helpful and helped me secure the insurance I needed. I will recommend them to everyone I talk to."
We responded:
"Thank you, Sherry! JD is great and we are fortunate to have him on our team. Thank you for highlighting your experience with him!"
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Adah Davis

June 15, 2026

5  out of  5
rating by Adah Davis
"Got into a tight spot where I needed Renter's Insurance FAST as someone who didn't know much about it. John Leavell was an absolute superhero and managed to help me out and explain everything thoroughly inside my time crunch, and the quote I got was super reasonable. Super happy with the plan I went with and would highly recommend!!"
We responded:
"Thank you for those kind words. JD is great and very sensitive to the needs of our customers. We appreciate your trust in our team and look forwarding to continually working with you!"
Profile photo of TooTiredForThis -_-

TooTiredForThis -_-

June 12, 2026

5  out of  5
rating by TooTiredForThis -_-
"I got into a bit of emergency situation and needed to get a plan extremely quickly - Mr. John Leavell was able to help me out immediately, and I got everything I needed done that day. Within 10 minutes, even. SUPER confident I made the right call choosing FB for my policy, highly recommend!!"
We responded:
"I am glad to hear JD was able to assist you in your time of need. Thank you for putting your trust in our team. It means the world to us!"
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octavia potter

June 8, 2026

5  out of  5
rating by octavia potter
"Logan was very helpful and informative. I really appreciated her assistance in getting me the best rate for insurance."
We responded:
"Thank you, Octavia. We are fortunate to have Logan on our team. We appreciate you highlighting your experience with her as she assisted with insurance. Have a great week ahead!"