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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Travis Peeler

Travis Peeler

March 11, 2025

5  out of  5
rating by Travis Peeler
"Five⭐⭐⭐⭐⭐ to Natalie. Great experience good job"
We responded:
"Travis, thank you for your review of your experience with our Germantown team. It means a lot to us. Enjoy your week!"
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Patrick Haralson

March 7, 2025

5  out of  5
rating by Patrick Haralson
"Caleb Hollingsworth and JD Leavell are fantastic to work with. Any time I have any insurance needs, from business to personal, I reach out to them first. Quality people who do quality work in a timely fashion. Hard to beat!"
We responded:
"Patrick, thank you for your kind review regarding your experience with our Germantown team. It means a lot to us and we thoroughly enjoy working with you!"
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Ebony Turnage

February 28, 2025

5  out of  5
rating by Ebony Turnage
"Excellent service amazing customer service and support ."
We responded:
"Ebony, I really enjoyed our time together. You are such a nice soul and I enjoy our meetings. Enjoy your weekend!"
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Zach James

February 27, 2025

5  out of  5
rating by Zach James
"Been working with J.D. Leavell at Caleb Hollingsworth - State Farm for almost a year now and he has been nothing but first-class. Each time we speak, he is able to answer my questions with detail and cares for his clients. Highly recommend J.D."
We responded:
"Zach, thank you sir. We are fortunate to have JD on our Germantown team. Thank you for your response and we look forward to working with you!"
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Hannah Lott

February 27, 2025

5  out of  5
rating by Hannah Lott
"J.D. Leavell was really helpful and quick with clear communication!"
We responded:
"Hannah, thank you for your kind words towards your experience with JD. We greatly appreciate it and look forward to continually working with you!"
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Samuel Matthews

February 1, 2025

5  out of  5
rating by Samuel Matthews
"Wife and I had a great experience. J.D. puts the effort into his clients, and makes sure they are taken care of, just like he did with us. State Farm has proved to be truly helpful!"
We responded:
"Thank you, Samuel! We are fortunate to have JD on our Germantown team!"
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SAT Towing and Recovery LLC

January 31, 2025

5  out of  5
rating by SAT Towing and Recovery LLC
"In my experience, JD at State Farm has been the most exceptional insurance agent I have encountered. If you are seeking insurance services, I strongly recommend consulting with him. His expertise has proven invaluable to my business endeavors. Thank you JD!"
We responded:
"Wow, great review. It really means a lot to us. JD is a true asset on our team and we appreciate you highlighting your experience with him!"
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Trey Jones

January 31, 2025

5  out of  5
rating by Trey Jones
"Great experience with Natasha. Very knowledgeable and able to help on a moments notice with my home owners insurance that took a huge price increase. She took the time to explain the differences pf coverage from the other company to hers so not only do I get better coverage but a much better price. Thank you Natasha for all the help!"
We responded:
"Thank you, Trey. Your kind words mean a lot to Natasha and our team. We hope you have a great 2025 ahead!"
Profile photo of Jonathan Jefferson

Jonathan Jefferson

January 30, 2025

5  out of  5
rating by Jonathan Jefferson
"Natasha made my relocation to Memphis smooth. I was able to get my auto and homeowner’s insurance handled within a day. Thank you for a wonderful experience."
We responded:
"Jonathan, welcome to Memphis! We hope you enjoy it here. We are fortunate to have Natasha with us and glad to hear about your positive experience!"
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Kimberley Holland Johnson

January 30, 2025

5  out of  5
rating by Kimberley Holland Johnson
"Natasha did an excellent job assisting my son with rental insurance. Her response time was quick and she answered all of our questions. He was signed up before the end of day and we didn’t have to visit the office. Very convenient and friendly customer service! 10/10 we do recommend!"
We responded:
"Thank you, Kimberley! Your review of your experience with our team member, Natasha, means a lot to us. We hope you have a great weekend ahead!"
Profile photo of Brèona Ward

Brèona Ward

January 30, 2025

5  out of  5
rating by Brèona Ward
"Natasha Poluga is the best! She helped me with getting renter's insurance.She was very informative ,patient and so kind. I definitely recommend talking with her!"
We responded:
"Breona, thank you! Natasha is a true asset to our Germantown team. We look forward to working with you!"
Profile photo of Summer Jones

Summer Jones

January 29, 2025

5  out of  5
rating by Summer Jones
"Natasha was very helpful, timely & personal I loved working with her 😊 She gave me a great price on my renters insurance and made everything smooth"
We responded:
"Summer, thank you for mentioning your experience with Natasha, on our Germantown team. She is great and we are fortunate to have her with us!"
Profile photo of Miya Piya

Miya Piya

January 28, 2025

5  out of  5
rating by Miya Piya
"J.D. has been an amazing State Farm rep! He was recommended to me for setting up my renter's insurance but after speaking to him and explaining my issues with my previous car insurance agency, he gave me the best plan for my car insurance. He listened to my every need, he was very detailed and, he kept in contact with me as I transitioned between car insurance providers. He helped me to save over $200 on my car insurance policy and I'm thankful that we crossed paths! I definitely recommend giving him a call for your insurance needs!"
We responded:
"Thank you, Miya! We are fortunate to have JD on our Germantown team. He is great at explaining auto and renters insurance and assisting our customers know what options they have. We look forward to working with you!"
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Vipin Ragi

January 25, 2025

5  out of  5
rating by Vipin Ragi
"Exceptional service by Natasha Poluga! She went above and beyond to help me secure auto insurance, exploring every possible option to ensure I got the best package with all the benefits I needed. What truly stood out was her dedication—working from home on a Saturday to ensure I had my insurance sorted before picking up my car. Truly appreciate her commitment and outstanding support!"
We responded:
"Vipin, thank you for highlighting your experience with Natasha with our Germantown team. We are fortunate to have her!"
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Drew Austell

January 17, 2025

5  out of  5
rating by Drew Austell
"Very satisfied! Helpful, honest, fun! Thank you JD!!!"
We responded:
"Drew, thank you for your very kind words. We enjoy working with you!"
Profile photo of Joy Robertson

Joy Robertson

January 14, 2025

5  out of  5
rating by Joy Robertson
"Natasha was wonderful! I got the insurance that I needed within hours. She made the process simple for me. Highly recommend."
We responded:
"Joy, thank you for highlighting your experience with our valued team member, Natasha. We are fortunate to have her! Have a great week!"
Profile photo of Ty Whitmore

Ty Whitmore

December 19, 2024

5  out of  5
rating by Ty Whitmore
"Me being me which is always being last minute. Natasha helped me get my plan in a fast timely manner. Her customer service is top tier."
We responded:
"Ty, that is very kind of you. Thank you for your kindness and we are happy to hear you had a great experience with Natasha!"
Profile photo of Airon

Airon

December 19, 2024

5  out of  5
rating by Airon
"Natasha has been a great help getting some things insured for me"
We responded:
"Airon, thank you for your kind words regarding your experience with Natahsa and our Germantown team. We greatly appreciate it and you!"
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Kevin

December 19, 2024

5  out of  5
rating by Kevin
"She was great"
We responded:
"Thank you, Kevin! We appreciate your review and happy to hear it was a good experience for you!"
Profile photo of Omeire `webb

Omeire `webb

December 18, 2024

5  out of  5
rating by Omeire `webb
"Wonderful experience! It was fast, easy, and I felt very welcomed"
We responded:
"Omeire, thank you for your kind review of your experience with our Germantown team. It truly means a lot to us!"
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Angela Tate

December 13, 2024

5  out of  5
rating by Angela Tate
"Great communicator. Gave me great ideas that can help me in the future. Thanks"
We responded:
"Hey Angela! Thank you for the kind review. We are happy to hear about your experience with our Germantown office. We hope you have a great day ahead!"
Profile photo of Adrianna Graham

Adrianna Graham

December 6, 2024

5  out of  5
rating by Adrianna Graham
"JD provided exceptional customer service. He was very knowledgeable and provided great rates. Thank you again for your help!"
We responded:
"Thank you, Adrianna! Those are very kinds words and we appreciate it greatly!"
Profile photo of FaKylti Hughes

FaKylti Hughes

December 6, 2024

5  out of  5
rating by FaKylti Hughes
"Natasha is amazing! She is very knowledgeable and easy to work with. My residents love working with her, as do I. Keep up the good work Ms.Natasha!!!"
We responded:
"Thank you for your kind review Ms. Hughes! Natasha is a true asset to our Germantown team!"
Profile photo of Hassan Pasha

Hassan Pasha

December 4, 2024

5  out of  5
rating by Hassan Pasha
"Got good assistance on the rental insurance."
We responded:
"Hassan, thank you for the opportunity for my Germantown team to assist you. They really appreciated the time with you!"
Profile photo of Drushunn Walton

Drushunn Walton

December 4, 2024

5  out of  5
rating by Drushunn Walton
"Natasha Poluga beat my previous auto insurance rate and is saving me several hundred dollars for the exact same coverage I had before."
We responded:
"Drushunn, thank you for highlighting your experience with Natasha. She is a true asset on our team. We hope you have a great week!"