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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Thompson

Tyler Thompson

September 6, 2024

5  out of  5
rating by Tyler Thompson
"After getting a renewal offer from my previous insurance carrier with a hefty premium increase, I started shopping around for a better option. I was lucky enough to get ahold of J.D. who was a pleasure to work with. Not only am I saving money with bundled home/auto/umbrella policies, but J.D. did a great job educating me on the details of the policy and why he was offering some protections I wasn’t receiving previously. We made some changes and he was always helpful and quick in getting quotes back to me."
We responded:
"Tyler, thank you for your kind review of your experience with JD at our Germantown location. He is a true asset to our team and this reaffirms it. We look forward to working with you!"
Profile photo of Precious “Precious walker”

Precious “Precious walker”

August 30, 2024

5  out of  5
rating by Precious “Precious walker”
"Natasha Poluga Did an outstanding job at assisting me with all of my needs with my insurance and my life insurance plan. Would definitely recommend her if you are looking for any type of insurance."
We responded:
"Precious, thank you. She really enjoyed working with you as well. Thank you for allowing our Germantown team to assist you!"
Profile photo of Madelyn Scruggs

Madelyn Scruggs

August 29, 2024

5  out of  5
rating by Madelyn Scruggs
"Natasha was so helpful - She answered all of my questions and went above & beyond!!! She truly cares and it shows"
We responded:
"Madelyn, thank you for your kind review. Natasha really enjoyed working with you!"
Profile photo of Gabrielle Stovall

Gabrielle Stovall

August 29, 2024

5  out of  5
rating by Gabrielle Stovall
"Natasha is just wonderful, she helped me get my renters & auto insurance. Thanks Natasha."
We responded:
"Gabrielle, thank you for your kind review of your time spent with Natasha at our Germantown location!"
Profile photo of Tyler Bryant

Tyler Bryant

August 29, 2024

5  out of  5
rating by Tyler Bryant
"Natasha was very nice and helpful when I called for renters insurance. She explained everything and was able to get everything done on the same day."
We responded:
"Thank you Tyler. Natasha very much enjoyed assisting you with your insurance needs. We hope you have a great rest of your week!"
Profile photo of Sebastian Gerald

Sebastian Gerald

August 26, 2024

5  out of  5
rating by Sebastian Gerald
"Buying my Car Insurance with State Farm, And Natasha has always been a good experience. They keep it professional and I get an affordable monthly rate."
We responded:
"Sebastian, thank you for your kindness. It has been a pleasure working with you and we look forward to the years to come!"
Profile photo of Angel Simmons

Angel Simmons

August 21, 2024

5  out of  5
rating by Angel Simmons
"I loved Natasha!!! She is the best and she explained to me what I was getting and what were the best options for me. She didn’t try to pressure me into anything it was my choice and she gave me time to decide. I wish it was more people like her in the world!!"
We responded:
"Angel, thank you for your review and I am happy to hear about your positive experience with our office!"
Profile photo of Laura Faught

Laura Faught

August 15, 2024

5  out of  5
rating by Laura Faught
"Caleb and my agent Natasha are great! They helped me save about $70/mo versus Esurance."
We responded:
"Laura, I look forward to connecting with you. It has been a long time! I hope you are well and thank you for your kind words regarding your experience with Natasha and my Germantown team!"
Profile photo of Elisabet Romero

Elisabet Romero

August 14, 2024

5  out of  5
rating by Elisabet Romero
"Natasha was absolutely amazing. I just got my home and auto insurance, she guided me through the process and explained everything to the best of her ability. I’m definitely satisfied and grateful!"
We responded:
"Thank you for your kind review. We look forward to working with you!"
Profile photo of Rekha Iyengar

Rekha Iyengar

August 13, 2024

5  out of  5
rating by Rekha Iyengar
"It was a pleasure working with John D Leavell. He was able to communicate very promptly, and helped us get a good deal. Thanks John"
We responded:
"Rekha, it is so good to work with you again and serve your insurance needs. Thank you for your kind words regarding your time spent with JD!"
Profile photo of Kelly Romero

Kelly Romero

August 13, 2024

5  out of  5
rating by Kelly Romero
"I’m more that satisfied with the help that I received from Natasha, she took care of me and she accommodated her time with mine, she was very patient, helpful and kind, she did get me the best deal for my insurance."
We responded:
"Kelly, we appreciate you and look forward to working alongside you. Have a great week ahead!"
Profile photo of Sharmika

Sharmika

August 13, 2024

5  out of  5
rating by Sharmika
"J.D. Levell took care of me on today for Natasha. Definitely got the job done got me all set on a reasonable rate. Thank you so much and thanks Natasha for the recommendations and calling me after hours. At this time I feel better cause I am insured."
We responded:
"Sharmika, we appreciate you and look forward to the continued relationship. Thank you for your kind words regarding your experience with our Germantown team!"
Profile photo of jessica kemp

jessica kemp

July 26, 2024

5  out of  5
rating by jessica kemp
"Our family was recently looking to update our home and auto insurance. We were referred to Natasha Poluga. She was awesome. She was able to get us a much lower rate and informed us of the perks to bundle our home and car insurance with State Farm. We are saving money and have better coverage. Natasha was excellent."
We responded:
"Jessica, thank you for the review of your experience with our team member, Natasha. It truly means a lot to us!"
Profile photo of Andrew L

Andrew L

July 24, 2024

5  out of  5
rating by Andrew L
"Got the pleasure of working with Natasha. She helped me more than what was needed or expected. Highly recommend using this office and Natasha."
We responded:
"Andrew, thank you for your review. It was a pleasure connecting with you and we look forward to continually working with you!"
Profile photo of Marcey Neely

Marcey Neely

July 24, 2024

5  out of  5
rating by Marcey Neely
"JD has great customer service, and provide great knowledge with about coverage, I will recommend JD for the job."
We responded:
"Thank you, Marcey. I am very happy to hear about your experience with our team and, more specifically, JD. Our Germantown team looks forward to continually working with you!"
Profile photo of Wei Du

Wei Du

July 17, 2024

5  out of  5
rating by Wei Du
"Natasha is great, helping me set up both my homeowner and auto insurance."
We responded:
"Wei, thank you for your kind review of Natasha from our Germantown team. It means a lot and we look forward to working with you!"
Profile photo of Adrienne Moore

Adrienne Moore

July 12, 2024

5  out of  5
rating by Adrienne Moore
"Natasha Poluga went over and beyond assisting with updating my life insurance policy. She even met me at my job to get some paperwork signed off on HER birthday!! That’s dedication and even better she had answers to all my questions!!!!"
We responded:
"Adrienne, thank you for your kind review of your experience with our team member, Natasha. That is very thoughtful. We look forward to working closing with you and your family!"
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Alyse Danley

June 20, 2024

5  out of  5
rating by Alyse Danley
"Natasha is my broker and I love her work ethic and help! She has helped me with my policy and helped explain everything! I recommend her!!"
We responded:
"Alyse, thank you for your review of your experience with our team member Natasha at our Germantown location. It means a lot to us!"
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keino spring

June 19, 2024

5  out of  5
rating by keino spring
"Natasha was very helpful and knowledgeable."
We responded:
"Keino, thank you kindly for your review of Natasha on our Germantown teams. It means a lot!"
Profile photo of Shirley Stevenson

Shirley Stevenson

June 11, 2024

5  out of  5
rating by Shirley Stevenson
"I am very pleased with JD Leavell at State Farm. He was very nice & professional. He was very patient & was able to save me money on my car and home owners insurance. I really appreciate him being thorough in providing me with the best coverage for my needs."
We responded:
"Shirley, thank you for your kind review and words for our team member, JD at our Germantown office. We are fortunate to have him with us and we look forward to working with you!"
Profile photo of Corey Kalish

Corey Kalish

June 2, 2024

5  out of  5
rating by Corey Kalish
"Natasha was so helpful through my process of acquiring home owner's insurance. She completed everything I needed within the day, and was very polite on the phone. Very thankful."
We responded:
"Thank you, Corey! Acknowledging great service goes a long way and truly means a lot to our team!"
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arman hadimi

June 1, 2024

5  out of  5
rating by arman hadimi
"Natasha has been helping me with my insurance needs for the past 3 years. She's very professional and will get you covered as needed. Highly recommended"
We responded:
"Arman, thank you sir! Your review is appreciated by Natasha and our whole team. We greatly appreciate you."
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Kiara

May 31, 2024

5  out of  5
rating by Kiara
"Natasha made my process so quick and simple! She was very informative, helpful, and pleasant!"
We responded:
"Thank you, Kiara! That means a lot!"
Profile photo of Maddie Holley

Maddie Holley

May 30, 2024

5  out of  5
rating by Maddie Holley
"I have worked with JD and Caleb at this office many times and they are incredible! They both are very detail oriented, professional, and super friendly! Their response time is unbeatable and the knowledge is top of the line with their product. I highly recommend them to anyone who needs a great agent!"
We responded:
"Thank you, Maddie! We greatly appreciate you and, as always, hope you are doing well and preparing for a great 2024 summer ahead!"
Profile photo of JOOHO AHN

JOOHO AHN

May 30, 2024

5  out of  5
rating by JOOHO AHN
"I am from Korea and came here as a Expat. Natasha gave me super kind service. I am not good at English, but she listened carefully and answered me. I want to say thank you to her."
We responded:
"Thank you for your kind words and your kindness as well. Natasha at our Germantown location has been such a pleasure to have on our team."