State Farm® Insurance Agent Caleb Hollingsworth
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Haddy Salem
June 27, 2025
"Was needing renter's insurance, and Natasha was able to help me! She was very quick and ensured that all of my questions and needs were taken care of! I would highly recommend her!"
"Thank you, Haddy! That is a great review and we are very fortunate to have Natasha on our team. We appreciate you!"
tamatha taylor
June 27, 2025
"Great service and fast."
"Thank you, Tamatha. We are glad to hear you had a great experience with our office and we look forward to working with you!"
Cristal Bedolla
June 27, 2025
"Recently I've been tight on money and my insurance was on the line, but i called and I spoke with Virginea Jacobs about my situation and what i could possibly do to avoid the possible loss. She was very understanding and helpful! She was able to help me avoid cancellation! The process was smooth and quick it only took about 5 minutes! If you are looking for someone who will actually listen and take the time to help you i highly suggest coming here! Virginea has amazing customer service and is very great with people!"
"Cristal, that is so kind of you and thank you for the shoutout to Virginea. She is a great team member and true advocate for our customers. We are looking forward to working with you!"
Malena Long
June 27, 2025
"Virginia was so kind, professional, and helpful on the phone. She made my experience so easy and we took care of what we needed to in a matter of minutes! I am thankful for her."
"Thank you, Malena! We appreciate you. Virginea is a great asset to our team and we look forward to continually working with you!"
Alex Franks
June 25, 2025
"Virginea Jacobs is a rockstar! She’s been instrumental in keeping my rates low and the one time I did have to make a claim it was straight forward and stress free. She carried the burden so I didn’t have to. I couldn’t recommend her more."
"Alex, thank you for highlighting Virginea's customer service. She is a true asset and we are blessed to have her on our team. We look forward to continually working with you!"
Rachel Parker
June 24, 2025
"J.D. Leavell was a great Customer Relations Representative. Very patient. Awesome attitude. He will assist you with any issues and questions you have with positive demeanor."
"Rachel, we could not agree with you anymore. We are very fortunate to have JD on our team and glad you had the opportunity to experience his customer service. We look forward to working with you!"
Intellectual
June 10, 2025
"Natasha Poluga had excellent customer service! I would recommend her any day! 😊"
"Thank you for highlighting Natasha's customer service! We appreciate you!"
William Bell
June 6, 2025
"Insurance is insurance, but Customer Service can set an agency apart. I had an issue recently on my billing that seemed like a human error (turned out to be a system error), and was quite frustrating. But I spoke with Leigha, and her patience, kindness and efficiency were exceeded only by the way she went above-and-beyond to make sure I was satisfied with the resolution. I was more than pleasantly surprised. I wish more CSA's would take a page (or 10) from Leigha's playbook."
"Thank you, Mr. Bell. Leigha is very genuine and a true asset to our team. Thank you for highlighting her customer service. We appreciate you!"
Ethan Morton
May 30, 2025
"Natasha was extremely helpful when I needed renters insurance and even helped me bundle with my auto insurance!"
"Thank you, Ethan. That is a very kind response. We look forward to working with you!"
Rejoice Boswell
May 30, 2025
"I had the pleasure of working with Natasha at State Farm, in Germantown. She was Amazing! Lots of patience and understanding. She was very helpful, as she explained the importance of having the right coverage. I highly recommend her!!!"
"Thank you for your kind words regarding your experience with Natasha on our Germantown team. We look forward to continually working with you!"
Donna Wilkinson
May 30, 2025
"I was in the market to find lower rates on my car and home insurance. Natasha Poluga is extremely knowledgeable about the policies. She increased my coverage and saved me a lot of money. I’ll recommend her to my friends and family in the future."
"Thank you, Donna! Natasha is a true asset to our team. We appreciate your acknowledgement of her hard work. We look forward to working with you!"
Averi
May 30, 2025
"Natasha is great. Beat my rates from everyone else with better coverage. super responsive - even lets me text her! Auto & house bundle package 🥰"
"Averi, thank you for your kind response regarding your experience with Natasha on our Germantown team. We look forward to working with you!"
Parker Keener
May 29, 2025
"JD was extremely knowledgeable, efficient, and professional. Would highly recommend him for your insurance needs."
"Parker, thank you for your kind words and response towards your experience with JD at our Germantown location. He is a great asset to our team. We look forward to continually working with you!"
Rachel Lambert
May 24, 2025
"Natasha was so helpful and had great communication"
"Rachel, thank you for highlighting your experience with Natasha. She is a true asset to our team. We appreciate you and look forward to continually working with you on your insurance needs!"
Ava Cox
May 7, 2025
"Natasha was so helpful in setting up renters insurance for me!! Very thankful for her help!!"
"Ava, thank you for the shoutout for our team member, Natasha with our Germantown team. It means a lot to her and to the whole team. We look forward to working with you!"
William Suggs
May 1, 2025
"Needed some renters insurance ASAP. Natasha was super nice and took care of me and had me set up same day. I think it MIGHT have taken an hour—maybe less—and I got a good price. Definitely grateful to her."
"William, thank you for your kind review. It truly means a lot to Natasha and our Germantown team!"
Patty Harper
April 29, 2025
"Natasha made getting renters insurance so fast and easy! She was awesome and the rate was super affordable! Two thumbs up and 5 Stars!"
"Thank you, Patty, for your review of Natasha and our Germantown team regarding your renters insurance purchase. We appreciate you putting your trust in our team and look forward to working with you!"
AG Motorsports LLC
April 22, 2025
"we have been working with Natasha and Caleb for years and they have been great to work with, highly recommended and if possible i would leave more than 5 starts."
"Wow, great review. We are happy to hear about your experience with Natasha from our Germantown team. It means a lot to us!"
Alexis Dunn
April 18, 2025
"JD was great! Very informative and helpful"
"Thank you, Alexis! JD is a true asset to our team and we are fortunate to have him. We look forward to continually working with you!"
Jeff Spencer
April 11, 2025
"Great to work with, made process easy, answered all my questions, explained everything quite well. Would highly recommend. Made choosing insurance a breeze."
"Jeff, we greatly appreciate your business and your kind review of your experience with our office!"
selene gonzalez
April 10, 2025
"J.D. is such a pleasure to work with! He is professional and very knowledgeable in his field. My husband and I appreciate how he presents all our options to us with detail before we make a decision. He is easy to get in touch with and is always happy to help!"
"Thank you, Selene. JD with our Germantown team is great! We are fortunate to have him and we look forward to working with you!"
Joe Montgomery
March 31, 2025
"They look out for their customers"
"Thank you, Joe! That means a lot to me and our team!"
Charlie Cocroft
March 29, 2025
"Natasha was amazing 10/10 will recommend!!!!"
"Hey Charlie! Thank you for highlighting your experience with Natasha, on our Germantown team. We are very fortunate to have her with us!"
P Frazier
March 29, 2025
"If you are looking for the right person to help with any type of insurance that person would be Ms. Natasha , she was so sweet and so helpful! I had so many questions and she answered them all plus some ! I would highly recommend her for anyone that needs help with insurance! Thank so much Ms. Natasha"
"Thank you for taking time to review your experience with Natasha on our Germantown team. It means the world to her and to us. We look forward to continuing to work with you!"
Jaliyah Brown
March 29, 2025
"Natasha was great and made the process very easy!"
"Thank you, Jaliyah! Natasha is a great asset to our team!"