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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of octavia potter

octavia potter

June 8, 2026

5  out of  5
rating by octavia potter
"Logan was very helpful and informative. I really appreciated her assistance in getting me the best rate for insurance."
We responded:
"Thank you, Octavia. We are fortunate to have Logan on our team. We appreciate you highlighting your experience with her as she assisted with insurance. Have a great week ahead!"
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Corey Whitsett

June 4, 2026

5  out of  5
rating by Corey Whitsett
"I recently worked with John Leavell during the refinance of my home. John took the time to review my current policies, explain my options, and helped me bundle my home and auto insurance coverage. What stood out most was that John was focused on finding the best solution for my needs rather than simply selling a policy. He made sure I had the right coverage and found every discount for me. I have better coverage and a smaller monthly payment. If you're looking for an insurance agent who genuinely cares, I highly recommend John Leavell and his team at State Farm."
We responded:
"Thank you, Corey. JD is great. He is the most thorough individual I have ever seen and really does a great job of matching risk to coverage and coverage to price. We appreciate you and look forward to continuing to work with you!"
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Pat St

June 3, 2026

5  out of  5
rating by Pat St
"OMG, WE HAD AN OPPORTUNITY TO ACTUALLY SPEAK WITH AN INSURANCE AGENT THAT REALLY TOOK THERE TIME AND WORKED WITH US TO MEET OUR INSURANCE NEEDS, THANKS JD WE WILL RECOMMEND YOU TO EVERYONE"
We responded:
"Thank you for your kind review. It means a lot to me and my team. We thoroughly look forward to working with you and assisting you. Have a wonderful holiday season."
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Elise Batiste

June 3, 2026

5  out of  5
rating by Elise Batiste
"I worked with Logan to get my renters insurance set up. He was very kind and helpful. Made the process quick, easy and smooth. If you’re looking for insurance through this company, ask for Logan! He’ll get you right"
We responded:
"Thank you for the 5-star review, Elise! Here on State Farm Agent Caleb Hollingsworth’s Team, we are proud to serve our community and appreciate your recognition. "
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JR Ewing

June 3, 2026

5  out of  5
rating by JR Ewing
"Quick action on needed paperwork. Thank You Logan."
We responded:
"Think you for highlighting your experience with Logan. Logan is a great asset to our team. We look forward to serving you and your insurance needs now and in the future."
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Dawn Simpson

June 2, 2026

5  out of  5
rating by Dawn Simpson
"Logan Winslet, made my day when he called to follow up with me on a new quote for my car insurance, I couldn’t have been more happier with the new quote he gave me. Thank you 😊"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Caleb Hollingsworth’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Germantown ."
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Nancy Simmons

June 2, 2026

5  out of  5
rating by Nancy Simmons
"Logan was great to work with"
We responded:
"Thank you for the 5-star review, Nancy! Here on State Farm Agent Caleb Hollingsworth’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of halle wallace

halle wallace

June 1, 2026

5  out of  5
rating by halle wallace
"Logan was so kind and helpful! Setting up a policy was super easy and she answered any questions I had. Really appreciate her help!"
We responded:
"Halle, thank you for your kind words. Logan is a great asset to our Germantown team. We appreciate you putting your trust in our team to assist you with your insurance needs!"
Profile photo of Max Surwillo

Max Surwillo

May 27, 2026

5  out of  5
rating by Max Surwillo
"Worked with Logan Winstel on getting my renters insurance quote quick, easy, and a great price and service. Great experience."
We responded:
"Logan is a great asset to our Germantown team. Thank you for giving him a shoutout and allowing us to assist you with your insurance needs!"
Profile photo of Selena Ray Jones

Selena Ray Jones

May 27, 2026

5  out of  5
rating by Selena Ray Jones
"Mr. Hollingsworth was extremely professional, helpful, and patient throughout my entire claim process. Dealing with an accident and repairs can be stressful, but Logan made the process much easier by communicating clearly, answering my questions, and making sure everything was handled properly. I truly appreciated his kindness, responsiveness, and willingness to help whenever issues came up. Thank you again for making a difficult situation feel a lot less overwhelming."
We responded:
"Thank you so much for your feedback and information. This means a lot to us and we appreciate your trust in our team and allowing us to assist. We hope you have a great week ahead!"
Profile photo of Tefajah Logan

Tefajah Logan

May 27, 2026

5  out of  5
rating by Tefajah Logan
"Logan was so nice. No better price!"
We responded:
"Thank you for letting us about your experience with Logan. Logan is genuine and always looking for the best ways to protect customers while saving them on premiums. We appreciate you!"
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J B

May 27, 2026

5  out of  5
rating by J B
"Jay did a fantastic job with helping me thank you so much"
We responded:
"Thank you for this feedback regarding your experience with Jay on our Rossville team. We are glad to hear it went well and we look forward to continually assisting you with your insurance needs!"
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Kinundra House

May 26, 2026

5  out of  5
rating by Kinundra House
"Great service. Highly recommended."
We responded:
"Thank you, Kinundra! This means a lot to us!"
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E S

May 26, 2026

5  out of  5
rating by E S
"John was very helpful and courteous. Thanks for your help."
We responded:
"JD is great. He offers comedic relief and genuine assistance with insurance questions and concerns. We appreciate. Thank you for allowing us to help with your insurance needs. Have a great week ahead!"
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Casie Cottrell

May 22, 2026

5  out of  5
rating by Casie Cottrell
"Logan was great. He laid out multiple plan options for me and made them clear to understand. He then constantly followed up with me, and answered all my questions. This was my first time having to get renter insurance so I was stressed but he made the whole experience smooth and easy. Thank you!!"
We responded:
"Thank you for your kind words regarding your experience with Logan in our office. He is an incredibly genuine guy and really wants to help our insureds. Thank you for putting your trust in our team!"
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mark Woods

May 22, 2026

5  out of  5
rating by mark Woods
"Very helpful and knowledgeable about the products. He educated me on what is needed."
We responded:
"Thank you, Mark! That is very kind and we greatly appreciate your words and trust in our team to assist. Have a great weekend ahead!"
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William Driggs

May 20, 2026

5  out of  5
rating by William Driggs
"Thank you Logan Shaw!"
We responded:
"Thank you, sir! Logan Shaw is great. We enjoy having her on our team and thank you for allowing us to assist you!"
Profile photo of Rebecca Craig

Rebecca Craig

May 15, 2026

5  out of  5
rating by Rebecca Craig
"Excellent agent. Had all the answers to my questions. Very professional on the phone."
We responded:
"Thank you, Rebecca! That is very kind of you. We appreciate your kind words. I hope you have a great week ahead and connect with us anytime you need anything!"
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Sophia Rose

May 8, 2026

5  out of  5
rating by Sophia Rose
"So friendly and personable! Super transparent."
We responded:
"Thank you, Sophia. Your words mean a lot to our team here. We looking forward to working with you on your insurance needs and hope you have a great week ahead!"
Profile photo of Mallory Grinder

Mallory Grinder

May 8, 2026

5  out of  5
rating by Mallory Grinder
"Logan is the best! You know nothing about how anything with insurance works? She’s got you covered, literally!!!"
We responded:
"Logan is great! Thank you for mentioning her in your 5 star review. We greatly appreciate it, Mallory, and thank you for allowing us to assist you with your insurance needs!"
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Ashley Neal

May 6, 2026

5  out of  5
rating by Ashley Neal
"Mark has been wonderful to work with! He truly wants what’s best for his clients and so helpful with navigating finances! He has helped me understand a lot more about 401Ks and investments."
We responded:
"Hey Ashley! You are so right. Mark is as genuine as they come and we are very fortunate to have him on our team. Thank you for highlighting him!"
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Hailey Givens

May 6, 2026

5  out of  5
rating by Hailey Givens
"Virginea Jacobs is absolutely amazing! Highly recommend her! Super speedy with responses, very knowledgeable, and was able to get me what I needed!"
We responded:
"Thank you, Hailey! We are fortunate to have Virginea on our team. She really cares about our insureds and ensuring they have the right insurance in place. Thank you for allowing our team to assist!"
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Carol Distretti

May 4, 2026

5  out of  5
rating by Carol Distretti
"Logan was great. Polite, knowledgeable, and saved me a lot of money, 😊 so glad I was referred to State Farm"
We responded:
"Thank you, Carol. Logan is great! We appreciate you and look forward to assisting you with your insurance needs!"
Profile photo of Gururaj Rao

Gururaj Rao

April 14, 2026

5  out of  5
rating by Gururaj Rao
"Logan was very patient and great to work with. Very responsive and provided all the information I was looking for!"
We responded:
"Wow, thank you for that great review. It meant a lot to our Germantown team and to Logan. We appreciate your business and trust in our team!"
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Joshua

March 30, 2026

5  out of  5
rating by Joshua
"Rhonda was awesome. Very efficient and direct. Made changes to my policy quickly with no hassle."
We responded:
"Thank you, Joshua! We appreciate you and thank you for highlighting Rhonda's great customer service with your insurance needs. She does a fantastic job. We hope you have a great week ahead!"